Welcome to Animal Care Associates Inc.

Your Veterinarian in Charleston, WV
Call us at 304-344-2244

Update from Animal Care Associates regarding COVID-19 (03-27-2020) 

Hours: We will not be taking phone calls on the weekends, however, we do have an answering service available. 

We will now close at 6:30 pm on Fridays. This change is also temporary.

Appointments: Animal Care Associates will no longer allow clients into the building, except for euthanasia appointments. We will run by appointments only. All clients are asked to stay in your car and call the office once you arrive. At that time, a member of our staff will come out to your car and take a history. Then that staff member will take your pet into the exam room and the doctor will perform the examination. Once completed, the doctor will call you to discuss exam findings and treatment plans. At the end of the visit, you will be asked to provide payment over the phone, unless you are paying by check or cash, in which a receptionist will come out to collect payment. 

Medications: We are still refilling medications here at Animals Care Associates. We will also continue to dispense heartworm and flea/tick prevention as well. We will conduct this in the same manner as the protocol stated above. Please call in advance, this way we have adequate time to fill the prescriptions or gather the preventatives that you would like to purchase. We will take card payments over the phone. If you need to pay using a check or cash, a staff member will come to your car to collect payment. Any clients that need a refill on medication but cannot come into the office are asked to go to our website at https://acawv.com/online-resou... and click the Vetsource icon to order medications from our partnered online pharmacy, which will ship directly to your home.

 Boarding: We have decided to temporarily end weekend hours to the public. We are still allowing clients to board pets, however, they will need to be dropped off before Saturday and cannot be picked up until Monday. We apologize for any inconvenience this may cause. Thank you for understanding and for continuing to choose ACA for your pets needs. 

The Doctors and Staff of Animal Care Associates

13 Animal emergencies that require immediate veterinary consultation and/or care

 --Severe bleeding or bleeding that doesn't stop within five minutes

--Choking, difficulty breathing or nonstop coughing and gagging --Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine 

 --Inability to urinate or pass feces (stool), or obvious pain associated with urinating or passing stool --Injuries to your pet's eye(s) 

 --You suspect or know your pet has eaten something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)

 --Seizures and/or staggering

 --Fractured bones, severe lameness or inability to move leg(s)

 --Obvious signs of pain or extreme anxiety 

 --Heat stress or heatstroke 

 --Severe vomiting or diarrhea – more than two episodes in a 24-hour period, or either of these combined with obvious illness or any of the other problems listed here

 --Refusal to drink for 24 hours or more --Unconsciousness The bottom line is that ANY concern about your pet's health warrants, at minimum, a call to your veterinarian. https://www.avma.org/resources...

It is our desire to be of service to your pet and you; to provide the highest quality medical care, to offer information, advice and assistance whenever needed in a kind and compassionate manner. 

We endeavor to treat your pet with the same attitude that we would if the pet were our own.  

We want to serve clients that desire this type of service for their family pets.